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Renew your Membership

Renew Your Membership—You’ve Got This.

Strength, resilience, togetherness, and the support of community—that’s what Girl Scouts of Kentuckiana is all about. So in this uncertain world, you can count on one thing for sure: today, tomorrow, together, we are on your team.

GSK Early Bird Rewards

Renew by June 30, and get your rewards!

They say the early bird gets the worm but as GSK the Early Bird gets the rewards. Act fast, these rewards are only available for a short time! See the rewards below or download the Early Bird flyer.

Watch for special prize drawings. Renew early to make sure your troop is entered to win fabulous prizes!

Girl Rewards
Troop Rewards

Renew at least 65% of 2021 members and renew/register at least one leader and one co-leader by June 30 to earn $50 in Kentuckiana Credits for your troop.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact Volunteer Care.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact Volunteer Care to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Volunteer Care can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Volunteer Care if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact Volunteer Care to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Volunteer Care can provide additional support. Just email our friendly team at volunteercare@gskentuckiana.org or call them at 888-771-5170.