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The Volunteer Helpline is dedicated to providing the best in quality customer service to support the needs of volunteers in our council. The Helpline is available:
•  Monday, Wednesday and Friday 8:30 a.m. to 5:00 p.m.
•  Tuesday and Thursday 8:30 a.m. to 7:00 p.m.
•  Saturday 10:00 a.m. to 2:00 p.m.
•  All times EST

The Helpline will enable volunteers to speak one-on-one with a knowledgeable advisor for quick answers, tips, guidance, support, resource links and reassurance. After business hours, volunteers can leave messages via voicemail, or send a question to helpline@gskentuckiana.org, and expect a response within one business day.

If you prefer, you can browse the “Who to Contact at Council” below to find some of the most common subjects of questions and the name of the staff member who is best suited to answer your question. We also strongly encourage you to contact your Service Unit Manager who is your best resource for local one on one support.

Who to Contact at Council

Adult Awards and Recognitions

Karly Buckner

(502) 716-7220

Adult Education/Training/Registration Cluster 1

Betsy Monroe

(270) 908-4652

Adult Education/Training/Registration Cluster 2

Leslie Willoughby

(270) 495-4102

Adult Education/Training/Registration Cluster 3

Jen Hill

(502) 716-7224

Adult Education/Training/Registration Cluster 4

Carrie Mook

(502) 653-9598

Annual Fund

Danah Zimmerlee

(502) 413-2855

Background Checks

CES Team

(502) 636-0900

Boating reservations (kayak, canoe, sailboats)

Jed Johnson

(502) 716-7223

Branding Information and Logo Usage

Jennifer Wilcox

(502) 276-9726

Bronze Award - Cluster 1

Ashley Levine

(270) 908-4656

Bronze Award - Cluster 2

Sally Wolf

(270) 872-0384

Bronze Award - Cluster 3

Danica Von Volkenburg

(502) 636-0900

Bronze Award - Cluster 4

Terri Tock

(502) 276-9732

Camp Pathway

Kristi Harrison

(270) 215-2592

Camp Reservations

Betty Krekel

(502) 636-0900

Capital Campaign

Danah Zimmerlee

(502) 413-2855

Cluster 1 General Questions - Owensboro PLC

Amelia Jacobs

(270) 684-9481

Cluster 1 General Questions - Paducah PLC

Elizabeth Cothran

(270) 443-8704

Cluster 2 General Questions - Bowling Green PLC

Brenda Warren

(270) 842-8138

Cluster 2 General Questions Elizabethtown PLC

Chris Sherrard

(270) 769-5563

Cluster 3 & 4 General Questions Louisville PLC

Betty Krekel

(502) 636-0900

Community Service Opportunities (girl/troop volunteer opportunities)

Janis Kidd

(502) 716-7228

Corporate and Foundation Gifts

Danah Zimmerlee

(502) 413-2855

Council Fundraising/Contributions

Danah Zimmerlee

(502) 413-2855

Day Camp

Janis Kidd

(502) 716-7228

destinations

Janis Kidd

(502) 716-7228

eBiz

ebizhelpdesk@gskentuckiana.org

Eblast or e-Newsletter - General Questions

Jennifer Wilcox

(502) 276-9726

Facilities Rentals and Usage

Betty Krekel

(502) 636-0900

Fall Product Program (Nuts and Candy)

Karen Smallwood

(502) 716-7229

Financial Assistance – Adult Education

Cathy Parker

(270) 495-4094

Financial Assistance - Camp

Kristi Harrison

(270) 215-2592

Financial Assistance - Programs

Kristi Harrison

(270) 215-2592

Financials - troop accounts

Greg Cardwell-Copenhefer

(502) 716-7237

General Program Information

Janis Kidd

(502) 716-7228

Girl Events, Registrations and Payments

Rachel Ray

(502) 716-7231

Girl Scout Cookie Program

Karen Smallwood

(502) 716-7229

Girl Scout Gold Award Alliance

Terri Tock

(502) 276-9732

Girl Scout Highest Awards

Terri Tock

(502) 276-9732

Gold Award

Terri Tock

(502) 276-9732

Grant Questions

Danah Zimmerlee

(502) 413-2855

GSLE - General Questions

Janis Kidd

(502) 716-7228

GSLE - Registration (events only)

Rachel Ray

(502) 716-7231

History/Archives

Terri Tock

(502) 276-9732

Insurance (proof of coverage, extra activity coverage, claims and other non-troop activity coverage)

Anne Littlebird

(502) 716-7235

Jean Cole Scholarship

Kristi Harrison

(270) 215-2592

Journey Boxes

Betty Krekel

(502) 636-0900

Juliettes (individually registered Girl Scouts)

Media Relations

Jennifer Wilcox

(502) 276-9726

Membership - General/Troop/Service Unit

Rachel Ray

(502) 716-7231

Membership - Registration

Rachel Ray

(502) 716-7231

Nuts and Candy (Fall Product Program)

Karen Smallwood

(502) 716-7229

Religious Awards

Anita Johnson-Moore

(502) 276-9728

Resident Camp

Kristi Harrison

(502) 215-2592

Scholarships (Gold and destinations)

Kristi Harrison

(270) 215-2592

Science, Technology, Engineering, and Math (STEM)

Janis Kidd

(502) 716-7228

Series Pathway

Anita Johnson-Moore

(502) 276-9728

Shop

Alison Drury

(502) 716-7230

Silver Award - Cluster 1

Ashley Levine

(270) 908-4656

Silver Award - Cluster 2

Sally Wolf

(270) 872-0384

Silver Award - Cluster 3

Danica Von Volkenburg

(502) 636-0900

Silver Award - Cluster 4

Terri Tock

(502) 276-9732

Social Media (Facebook, Twitter, YouTube, Flickr, GS Blog)

Jennifer Wilcox

(502) 276-9726

Training (Registration, transcripts, general questions)

Cathy Parker

(270) 495-4094

Travel Pathway

Janis Kidd

(502) 716-7228

Trip Information

Janis Kidd

(502) 716-7228

Troop Camping

Janis Kidd

(502) 716-7228

Troop Fundraising

Danah Zimmerlee

(502) 413-2855

Troop House Reservations

Betty Krekel

(502) 636-0900

Volunteer Helpline

helpline@gskentuckiana.org

Volunteering

Karly Buckner

(502) 716-7220

Website Helpline

webservices@gskentuckiana.org

 

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